top of page

Our Services

More than just "advice," this is a customized, hands-on service.

We fully commit to the service on the ground and supporting the organization until the "process for success" becomes ingrained within it.

Service details (example)

Hotel management

Marketing support

Overview: The added value of a hotel is comprised of three elements: facilities, services, and human resources.

We will solve each problem, further leverage its potential, and maximize its value.

​

​

Examples of specific services:

  • Identifying the causes of declining profitability, proposing, implementing, and verifying solutions.

  • Planning, implementing, and testing products and services that are effective in improving customer satisfaction while simultaneously achieving cost efficiency.

  • Planning, implementing, and verifying high-value-added marketing strategies

Executive

counseling

Overview: This is an information and analysis service for executives of home development and operation companies: Hotel operators, general managers, mayors, financial institutions, development companies, and others involved in hotel development and operation including medical institutions and high-end senior care facilities where the know-how of operating luxury hotels can be utilized.

​

Examples of specific services:

  • Advice on location, size, facilities, and operational strategy for new hotel development.

  • Interviews and feedback on hotel operational challenges

  • Advice on service design for luxury nursing homes and medical facilities.

Human resource development

Summary: To solve the labor shortage and achieve stable performance improvement in hotels, it is necessary to strengthen human capital. We will plan and operate seminars that utilize practical examples and theoretical insights of the fundamentals of business administration and advanced operational management and marketing strategies.

Examples of specific services:

  • Hotel Management Introductory Seminar (by years of experience and life stage)

  • Management seminar for next-generation hotel general managers.

  • Inter-industry networking and management seminar for business owners and general managers

Joint research and development

Overview: Through the exploration and verification of the "mechanism of success" using actual hotel data, we will explore and verify the unique characteristics of each hotel.

We visualize know-how and contribute to further improvement.

Examples of specific services:

  • Exploring unique KPIs that impact hotel performance

  • Establishing effective methods for utilizing AI technology

  • Examining the social and economic ripple effects that luxury hotels bring to surrounding areas.

For consultations and inquiries, please click here.

The Institute of International Tourism and Hospitality Inc.

3-6-7-11F, Kita-Aoyama, Minato-ku, Tokyo 107-0061

bottom of page